Privacy Policy for MaidsOfLivermore.com

Effective Date: 01/01/2025

At Maids of Livermore, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website (www.maidsoflivermore.com) or use our services.

1. Information We Collect

1.1 Personal Information

When you sign up for our services, book a cleaning, or contact us, we may collect the following information:

• Name

• Email address

• Phone number

• Physical address

• Payment details (processed securely by third-party providers)

1.2 Non-Personal Information

We may also collect non-personal data such as:

• Browser type

• Device type

• IP address

• Usage data through cookies (see Section 5).

2. How We Use Your Information

We use your information to:

• Provide and manage our cleaning services.

• Communicate with you regarding bookings, schedules, and service updates.

• Send you appointment reminders and promotional offers via email or text messages (see Section 3).

• Improve our website and customer experience.

• Comply with legal and regulatory requirements.

3. Consent to Receive Text Messages

By signing up for our maid services, you expressly consent to receive text messages from Maids of Livermore at the phone number you provide. These messages may include:

• Service confirmations

• Appointment reminders

• Follow-up communications

• Promotional offers

You may opt out of promotional text messages at any time by replying "STOP" to our messages or contacting us directly. Please note that opting out of promotional messages will not affect essential service-related communications.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for their marketing purposes. However, we may share your information with:

• Service providers and partners who assist us in delivering our services (e.g., payment processors).

• Law enforcement or government agencies as required by law.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Analyze website usage and performance.

• Personalize your browsing experience.

You can adjust your browser settings to refuse cookies. However, this may limit your access to certain features of our website.

6. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no data transmission or storage system can be guaranteed 100% secure.

7. Your Rights

You have the right to:

• Access and review the information we hold about you.

• Request corrections to your information.

• Opt-out of receiving promotional communications.

• Request deletion of your personal data (subject to legal and business retention requirements).

To exercise these rights, please contact us at [Insert Contact Email].

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing any personal information.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the "Effective Date" updated accordingly.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Maids of Livermore
Email: pg@getawesomemaids.com
Phone: 925-264-9646

Thank you for trusting Maids of Livermore with your cleaning needs. We are committed to protecting your privacy.